Product Feedback

An event that describes the action of giving feedback to a list of products.

Here's an example of a Product Feedback:

Javascript

pcdp("event", "track", {
  "clientId": "kevel",
  "siteId": "kevel.com",
  "type": "productFeedback",
  "customFields": {
    "debug": "true",
    "role": "superuser"
  },
  "product": {
    "itemGroupId": "p125",
    "name": "My product",
    "brand": "Nike",
    "category": "Men/Shirts/Short Sleeve Shirts",
    "categoriesList": [
      "Men",
      "Shirts",
      "Short Sleeve Shirts"
    ],
    "currency": "EUR",
    "promotions": [
      "WINTERSALE"
    ],
    "adult": false,
    "size": "S",
    "sizeSystem": "EU",
    "customFields": {
      "color": "blue"
    },
    "id": "p125zc",
    "price": 102.5,
    "quantity": 1,
    "discount": {
      "value": 5,
      "currency": "EUR"
    },
    "gender": "male",
    "sku": "p125zc-5"
  },
  "rating": 4.5,
  "feedback": "Very good. Would recommend to friends."
})

Swift

import VelocidiSDK

let trackingEvent = [
  "clientId": "kevel",
  "siteId": "kevel.com",
  "type": "productFeedback",
  "customFields": [
    "debug": "true",
    "role": "superuser"
  ],
  "product": [
    "itemGroupId": "p125",
    "name": "My product",
    "brand": "Nike",
    "category": "Men/Shirts/Short Sleeve Shirts",
    "categoriesList": [
      "Men",
      "Shirts",
      "Short Sleeve Shirts"
    ],
    "currency": "EUR",
    "promotions": [
      "WINTERSALE"
    ],
    "adult": false,
    "size": "S",
    "sizeSystem": "EU",
    "customFields": [
      "color": "blue"
    ],
    "id": "p125zc",
    "price": 102.5,
    "quantity": 1,
    "discount": [
      "value": 5,
      "currency": "EUR"
    ],
    "gender": "male",
    "sku": "p125zc-5"
  ],
  "rating": 4.5,
  "feedback": "Very good. Would recommend to friends."
] as [String: Any]

VSDKVelocidi.sharedInstance().track(trackingEvent, userId: userId)

Kotlin

@import VelocidiSDK;

NSDictionary *trackingEvent = @{
  @"clientId" : @"kevel",
  @"siteId" : @"kevel.com",
  @"type" : @"productFeedback",
  @"customFields" : @{
    @"debug" : @"true",
    @"role" : @"superuser"
  },
  @"product" : @{
    @"itemGroupId" : @"p125",
    @"name" : @"My product",
    @"brand" : @"Nike",
    @"category" : @"Men/Shirts/Short Sleeve Shirts",
    @"categoriesList" : @[
      @"Men",
      @"Shirts",
      @"Short Sleeve Shirts"
    ],
    @"currency" : @"EUR",
    @"promotions" : @[
      @"WINTERSALE"
    ],
    @"adult" : @NO,
    @"size" : @"S",
    @"sizeSystem" : @"EU",
    @"customFields" : @{
      @"color" : @"blue"
    },
    @"id" : @"p125zc",
    @"price" : @102.5,
    @"quantity" : @1,
    @"discount" : @{
      @"value" : @5,
      @"currency" : @"EUR"
    },
    @"gender" : @"male",
    @"sku" : @"p125zc-5"
  },
  @"rating" : @4.5,
  @"feedback" : @"Very good. Would recommend to friends."
};

[VSDKVelocidi.sharedInstance track: trackingEvent userId: userId]

Java

import org.json.*
import com.velocidi.Velocidi

val trackingEvent = mapOf(
  "clientId" to "kevel",
  "siteId" to "kevel.com",
  "type" to "productFeedback",
  "customFields" to mapOf(
    "debug" to "true",
    "role" to "superuser"
  ),
  "product" to mapOf(
    "itemGroupId" to "p125",
    "name" to "My product",
    "brand" to "Nike",
    "category" to "Men/Shirts/Short Sleeve Shirts",
    "categoriesList" to arrayOf(
      "Men",
      "Shirts",
      "Short Sleeve Shirts"
    ),
    "currency" to "EUR",
    "promotions" to arrayOf(
      "WINTERSALE"
    ),
    "adult" to false,
    "size" to "S",
    "sizeSystem" to "EU",
    "customFields" to mapOf(
      "color" to "blue"
    ),
    "id" to "p125zc",
    "price" to 102.5,
    "quantity" to 1,
    "discount" to mapOf(
      "value" to 5,
      "currency" to "EUR"
    ),
    "gender" to "male",
    "sku" to "p125zc-5"
  ),
  "rating" to 4.5,
  "feedback" to "Very good. Would recommend to friends."
)

Velocidi.getInstance().track(userId, JSONObject(trackingEvent))

Objective-C

import org.json.*;
import com.velocidi.Velocidi;

JSONObject trackingEvent = new JSONObject()
  .put("clientId", "kevel")
  .put("siteId", "kevel.com")
  .put("type", "productFeedback")
  .put("customFields", new JSONObject()
    .put("debug", "true")
    .put("role", "superuser")
  )
  .put("product", new JSONObject()
    .put("itemGroupId", "p125")
    .put("name", "My product")
    .put("brand", "Nike")
    .put("category", "Men/Shirts/Short Sleeve Shirts")
    .put("categoriesList", new JSONArray()
      .put("Men")
      .put("Shirts")
      .put("Short Sleeve Shirts")
    )
    .put("currency", "EUR")
    .put("promotions", new JSONArray()
      .put("WINTERSALE")
    )
    .put("adult", false)
    .put("size", "S")
    .put("sizeSystem", "EU")
    .put("customFields", new JSONObject()
      .put("color", "blue")
    )
    .put("id", "p125zc")
    .put("price", 102.5)
    .put("quantity", 1)
    .put("discount", new JSONObject()
      .put("value", 5)
      .put("currency", "EUR")
    )
    .put("gender", "male")
    .put("sku", "p125zc-5")
  )
  .put("rating", 4.5)
  .put("feedback", "Very good. Would recommend to friends.");

Velocidi.getInstance().track(userId, trackingEvent);

In more detail, the fields supported on every Product Feedback are:

Field	Required	Type	Default	Example	Description
clientId		string		"kevel"	The client identifier.
siteId		string		"kevel.com"	The client's site identifier.
type	required	"productFeedback"		"productFeedback"	The event type.
customFields		object of string		{...}	An object with custom fields for extra metadata to be supplied in the event. The values within this object must all be strings.
facebookConversionTracking		Facebook Conversion Tracking Details		{...}	A description of a tracking event to send to Facebook using Facebook Conversions API.
product	required	Product		{...}	The product whose feedback is being given to.
rating		number	0	4.5	The rating given to the products.
feedback		string		"Very good. Would recommend to friends."	The textual feedback given to the products.

Facebook Conversion Tracking Details

A description of a tracking event to send to Facebook using Facebook Conversions API.

Field	Required	Type	Default	Example	Description
pixel_id		string		"396622227884531"	The pixel ID to associate this Facebook tracking event with.
event_id		string		"0c53d0b57"	ID used to deduplicate events sent by both Facebook Pixel and Conversions API. More information about the usefulness of this ID is available at https://developers.facebook.com/docs/marketing-api/server-side-api/using-the-api/deduplicate-pixel-and-server-side-events.
event_name		string		"AddToCart"	A Facebook pixel Standard Event or Custom Event name. This field is used to deduplicate events sent by both Facebook Pixel and Conversions API. The available Standard Events are listed in https://developers.facebook.com/docs/facebook-pixel/reference#standard-events.
custom_data		object		{...}	Parameters to send additional data Facebook can use for ads delivery optimization. More information about the fields that can be supplied here is available at https://developers.facebook.com/docs/marketing-api/conversions-api/parameters/custom-data.

Product

The product whose feedback is being given to.

Field	Required	Type	Default	Example	Description
itemGroupId		string		"p125"	Identifier for a group of products that come in different versions (variants).
name		string	""	"My product"	Product name.
brand		string		"Nike"	Product brand.
category		string		"Men/Shirts/Short Sleeve Shirts"	Product category. If possible, 'categoriesList' should be filled instead of this field.
categoriesList		array of string		["Men", "Shirts", "Short Sleeve Shirts"]	A hierarchically sorted list of the sub-categories that this product belongs to. The first item on this list should be the most general sub-category, while the last should be the most specific. Any item on this list should correspond to a sub-category of the item immediately preceding it. If 'category' is present and this field is left undefined, the default value of this field will be a best effort derivation of 'category'.
currency	required	string		"EUR"	The currency used in monetary values. Supported values: "PLN", "CAD", "HKD", "AUD", "SEK", "TRY", "BRL", "KRW", "CZK", "BGN", "ETH", "CLP", "GBP", "MXN", "THB", "ISK", "SGD", "CHF", "INR", "LTC", "CNY", "PHP", "RON", "BTC", "DKK", "XAU", "XAG", "JPY", "ARS", "HUF", "MYR", "USD", "RUB", "NZD", "IDR", "ILS", "NOK", "NAD", "EUR", "ZAR" and "HRK".
promotions		array of string	[]	["WINTERSALE"]	Vouchers applied in the purchase or displayed together with the product.
adult		boolean	false	false	Whether the product includes adult content (alcohol, guns, gambling, sexually suggestive content...) and might not show up to some users.
size		string		"S"	Product size.
sizeSystem		string		"EU"	Country of the size system used by your product.
customFields		object of string		{"color": "blue"}	Additional fields related to the product. The values within this object must all be strings.
id	required	string		"p125zc"	Product identifier.
price		number	0	102.5	The product's price.
quantity		number	1	1	Number of items purchased.
discount		Discount		{...}	Discount applied to the product.
gender		string		"male"	Gender for which the product is intended.
sku		string		"p125zc-5"	Product SKU.

Discount

Discount applied to the product. One of Percentage Discount, Price Discount or Value Discount.

Percentage Discount

A discount description where the percentage discounted is provided.

Field	Required	Type	Default	Example	Description
percentage	required	number		0.25	The percentage of the discount.

Price Discount

A discount description where the price after the discount is provided.

Field	Required	Type	Default	Example	Description
price	required	number		42	The price after the discount.
currency	required	string		"EUR"	The currency used in monetary values. Supported values: "PLN", "CAD", "HKD", "AUD", "SEK", "TRY", "BRL", "KRW", "CZK", "BGN", "ETH", "CLP", "GBP", "MXN", "THB", "ISK", "SGD", "CHF", "INR", "LTC", "CNY", "PHP", "RON", "BTC", "DKK", "XAU", "XAG", "JPY", "ARS", "HUF", "MYR", "USD", "RUB", "NZD", "IDR", "ILS", "NOK", "NAD", "EUR", "ZAR" and "HRK".

Value Discount

A discount description where the value of the discount is provided.

Field	Required	Type	Default	Example	Description
value	required	number		10	The total value of the discount.
currency	required	string		"EUR"	The currency used in monetary values. Supported values: "PLN", "CAD", "HKD", "AUD", "SEK", "TRY", "BRL", "KRW", "CZK", "BGN", "ETH", "CLP", "GBP", "MXN", "THB", "ISK", "SGD", "CHF", "INR", "LTC", "CNY", "PHP", "RON", "BTC", "DKK", "XAU", "XAG", "JPY", "ARS", "HUF", "MYR", "USD", "RUB", "NZD", "IDR", "ILS", "NOK", "NAD", "EUR", "ZAR" and "HRK".