Augmenting Imported Orders

When configuring an Offline Order Import, users can opt to use the Product Feed data to augment product-related data. At the moment, only product data can be augmented. However, Kevel recognizes the potential to expand these capabilities to other fields and encourages users to reach out for a discovery session.

Product Data

During an offline order import, users have the option to enable product feed synchronization. This means that each time an order file is imported, it will be augmented with the product feed available at the time of import. If order details need to be updated based on a more recent product feed, users must explicitly re-import the orders and trigger the sync process.